Matrix ICT Services was set up in 2003 following 2 years of lengthy research and feasibility study in Croydon. The main aim of the research was to find out what changes school leaders wanted from the ICT support services available. Within 18 months of launch Matrix became the largest independent supplier of ICT support services in Croydon. Matrix now employs over 25 dedicated staff, supporting over 200 schools and covers most of London and the Home Counties.

Matrix combines strategic ICT consultancy, to help equip schools with the correct resources and training, together with ICT technical support for both curriculum and admin systems to make sure the resources work reliably. With a unique holistic approach, Matrix transfers relevant knowledge to help schools take more control of ICT, accelerating their development and helping schools work towards an ICT Mark. An ICT Mark is a government accreditation awarded to schools that excel in their understanding and use of ICT. Matrix enables each school to proactively increase pupils’ attainment through cross curricular and embedded creative use of ICT.

Matrix has experience in all aspects of strategic development and technical support and is dedicated to the education sector only.

Matrix is best placed to unravel the enormous amount of information and guidance available to make sure schools make effective development decisions. This accelerates their ICT development and saves substantial time and funding.

Helping schools take control of ICT to inspire generations across the UK to want to learn anytime, anywhere.
  • Independent & Impartial

  • Dedicated To Education

  • Experienced & Friendly

  • Unique & Holistic

  • Ethical & Professional

“You see things; and you say, ‘Why?’ But I dream things that never were; and say, ‘Why not?’.”

George Bernard Shaw (1856-1950)

Matrix will help schools take more control of ICT by:

Accelerating a school’s ICT development and awareness, enabling it to become an effective and creative user of ICT in a rapidly growing digital world, to help engage pupils and parents, to enhance learning and teaching to facilitate whole school improvement.

Delivering a range of holistic added value, independent and impartial ICT support services, helping schools to establish an integrated and reliable whole school ICT solution, to enable unanimous use of current and future technologies for learning, teaching and general school administration.

Freeing time spent by Senior Leaders, Middle Leaders and other school staff who endeavour to translate current ICT directives and initiatives into real added value resources themselves, helping schools to embrace technologies confidently and efficiently.

We have helped many schools to successfully develop their use of ICT. For example, in one school alone we have totally transformed the way they use ICT. Before we started, 80% of teachers were not using ICT daily. Within a year of implementing our advice, 95% of teachers were using ICT daily. ICT is now seen as an essential resource.

  • We have passed the rigorous EXOR accreditation process to prove our company is fit to work in the Public Sector. EXOR provides a supplier vetting process to many Local Authorities.
  • Merton council has approved Matrix for the provision of ICT support to their schools.
  • We have acquired RM certification and are part of the RM Affiliated Technician Support Scheme (ATSS).
  • We are accredited Ranger support specialists.
  • We support other suppliers including Viglen as well as raw Microsoft networks.
  • We offer all your ICT support needs without having to use several different support providers. It’s like having an experienced ICT department at your disposal at a fraction of the cost.
  • We can confidently prove the costs of our services are more than made up by the savings they make to your school.
  • We have helped many schools to successfully develop their use of ICT. For example, in one school alone we have totally transformed the way they use ICT. Before we started 80% of teachers were not using ICT daily. Within a year of implementing our advice 95% of teachers were using ICT daily. ICT is now seen as an essential resource.

There are many more similar success stories which are available upon request.

Related Documentation

General Service Appraisal

  • We work in long term partnerships with schools to help them take control of ICT.
  • We offer a holistic set of services with a unique, innovative and creative approach to strategic and technical ICT support.
  • We offer independent and impartial ICT support services, working independently of any supplier and recommending only what is right for your school.
  • Our services are created as a direct result of consultations with schools together with annual service and staff appraisals.
  • We offer tailored ICT support services to meet specific demands.
  • We specialise in offering ICT support services for the education sector only.
  • We do not sell hardware or software. We are judged on our service alone.
  • We use our bulk purchasing power to actively negotiate substantial supplier discounts. Any such discounts or commissions are passed on to schools.
  • Fixed annual costs for services and based on size of school.
  • We provide dedicated consultants who are familiar with your school.