Matrix Customer Satisfaction
Climbs to New Heights February 2011
Each year we proactively ask our customers how we are doing. Our 2010 results have now been collated. We are extremely happy to confirm that we have improved on last year's totals in all departments.
We remain passionate in our quest to "Help schools take control of ICT to inspire generations across the UK to want to learn anytime, anywhere."
However we are never complacent about the services we provide and always welcome feedback.
Many thanks to all our customers for taking the time to return the valuable information we require to constantly improve our services.
The Service Appraisal documents can be found on the Downloads page of the site in the Service Appraisals Documents section.
By clicking the links below you can view the Service Appraisals: