“The strategic service has completely turned our school around!”

West Thornton Primary School

“We are very happy with the overall support we receive from Matrix and look forward to many more years of good service.”

Gresham Primary School

“All Matrix staff are extremely helpful and always professional.”

Jessop Primary School

“All faults are resolved over the phone in the expected time frame. The site visits and reports always fulfil their purpose.”

Ecclesbourne Junior School

“Our onsite technician has been a superstar considering the amount of problems we have had since leaving our last support provider.”

Hitherfield Primary School

“Matrix fully fulfils their obligations to our school. We are very aware that they go above and beyond in providing their service to us.”

Brandlehow Primary School

“Matrix are always prompt in responding.”

Merton Park Primary School

For a detailed report on how our customers rate the services provided by Matrix ICT Services, please look at the following documentation.

General Service Appraisal

Strategic Services Service Appraisal

Technical Services Service Appraisal

IMS (SIMS.net) Services Service Appraisal

West Acton is a larger than average primary school in Ealing with nursery provision. Most pupils come from a wide range of cultural and social backgrounds.

West Acton Primary is dedicated in the use of ICT to engage pupils and parents and to enhance learning and teaching. The school was struggling to incorporate ICT effectively as it was constantly unrealisable and unstable, even though they had been using bought in ICT support from well known suppliers for over 3 years. This was extremely frustrating for the staff at the school.

In August 2007 the school decided to use Matrix ICT Services following meetings with suppliers.

“Matrix clearly identified our problems and resolved them quickly.”

Matrix Strategic Support Services helped to develop the school’s ICT strategy to attain the ICT Mark in July 2007.

West Acton Primary is now on a firm footing to further explore the creative use of ICT.

For a more detailed summary of our work, please read the Case Study document.

Alternatively watch one of our Video Case Studies.